Terms & Conditions

Terms and Conditions Policy

1. Storage Costs: In the event that items purchased from The Office Furniture UK are not picked up on the agreed collection date, storage costs may be applied. These costs are necessary to cover the secure storage of the items until collection can be arranged. The specific storage fees will be communicated to the customer and must be paid prior to the release of the items.

2. Late Payment Fees: It is essential that payments for purchases from The Office Furniture UK are made on the agreed dates outlined in the invoice or payment agreement. Failure to make payments within the specified timeframe may result in the application of late payment fees. These fees are intended to compensate for any additional administrative costs incurred and to encourage timely payment. The specific late payment fees will be communicated to the customer and must be settled promptly to avoid any further charges.

3. Returns Policy: Due to the nature of our business and the already used condition of the furniture items we offer, we regretfully inform our customers that we do not accept returns. It is important for customers to carefully assess their requirements and make informed decisions prior to purchasing our pre-owned office furniture. We encourage customers to review all available product information, including descriptions and images, and to contact our knowledgeable team with any inquiries they may have before finalizing their purchase. Once an item has been purchased and collected or delivered, it is considered a final sale and cannot be returned.

4. Product Descriptions and Images: The Office Furniture UK strives to provide accurate and detailed product descriptions and images to assist customers in making informed purchasing decisions. However, please note that slight variations in color, texture, and appearance may occur due to the nature of pre-owned furniture. We recommend that customers inspect items in person or request additional information or images if required. While we make every effort to ensure accuracy, we cannot guarantee that the images and descriptions on our website or other platforms will perfectly match the actual product.

5. Product Availability: The availability of items listed on The Office Furniture UK website or other platforms is subject to change without prior notice. Although we make every effort to keep our inventory up to date, there may be occasions where an item becomes unavailable due to a recent sale or other circumstances. In such cases, we will inform the customer promptly and offer suitable alternatives or a refund.

6. Limited Warranty: The Office Furniture UK provides no warranties or guarantees on the pre-owned furniture items sold. We strive to accurately describe the condition of the items, but customers should understand that they are purchasing used furniture with any inherent wear and tear. We recommend that customers thoroughly inspect items upon collection or delivery and report any concerns or issues to our team within 48 hours. Our team will work diligently to address any valid concerns and provide suitable solutions whenever possible.

By engaging in a purchase from The Office Furniture UK, customers acknowledge and agree to these Terms and Conditions. It is the customer's responsibility to read and understand these terms before making a purchase. Our team is available to provide further clarification or address any questions or concerns customers may have regarding these policies.